The Get Covered Connector is Nebraska’s newest way to help consumers make appointments for in-person assistance. It can streamline scheduling and reporting for assisters around the state. Best of all, it’s free to use!
After signing into the tool, you also have access to training videos and tutorials on how to do anything you need to do with the Connector.
More training is available by contacting Eric. Rest assured, we can walk through everything you need to know.
Please indicate your interest in using the tool by October 15, 2016 so we can get everyone up to speed.
If you have questions, please contact Eric at 402-438-8853 ext. 126 or at firstname.lastname@example.org
Frequently Asked Questions
The Connectoris an online scheduling tool created by Enroll America. It is accessible to consumers to directly schedule appointments for in-person assistance and for partner organizations to manage assisters’ schedules.
The Get Covered Connector allows assisters to:
- Help consumers find and schedule appointments
- Access tools for reminding consumers of their appointments
- Download appointment and outreach data
- Receive notifications when appointments are scheduled
The Get Covered Connector allows consumers to:
- Search for help by ZIP code, review their options, and schedule an appointment
- Receive automated notifications and reminders of their appointment via email or text message
- Access contact information for local assisters so they can contact assisters directly if they have questions or problems
Nothing. The Connector is free for enrollment assisters in Nebraska through Enroll Nebraska.
Enroll Nebraska is responsible for distributing logins to partner organizations, creating the logins with the appropriate permissions and access, training, and being the first line of support on the most basic and frequently asked questions. Contact email@example.com to request access.
As a partner organization, you must go through training on the Connector’s use, upload your availability for public access through the tool, and keep your schedule up to date. Additional but non-required use includes reporting results of appointments, placing the Connector widget on your organization’s website, adding the Connector to your voicemail, and promoting the connector through social media.
Consumers will receive an email notification upon scheduling their appointment and a reminder email 24 hours before their appointment. Consumers can also sign up to receive text message reminders. Assisters will be notified by email when an appointment is scheduled so they can follow up with the consumers directly to help ensure the appointments are kept. These features should supplement, not replace, existing RSVP/confirmation processes of assisters.
Data on appointments is not available to the general public and is protected. Partners will be given access via individual user logins to the back end of the Connector. Administrators will have full access to all fields and data relevant to their organization. Individual logins will be given different permissions so that users only have access to fields and data relevant to their position within the organization.